National AIDS Resource Center

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Wegen AIDS Talkline Quarterly Callers Data - January - September 2012

From January to March 31, 2009 the Talkline received 718,895 calls of which 272,787 (37.9%) are answered. More than 60% of the calls are not answered due to less number of counselors to manage the high volume of incoming calls and calls registered outside the working hours. Among the served callers, 85.2% were male and 14.8% female. In terms of marital status, 92.5% were never married and 7% married. Most of the callers (88.6%) used mobile phones and the remaining 10.8% used landlines to call 952.

Callers by Gender

Jan-Mar 12 Apr-Jun 12 Jul-Sep 12
Male 20.5% 21.4% 21.8%
Female 79.5% 78.6% 78.1%
Unkown 0.0% 0.0% 0.1%




Callers by Age
15 years 6.6% 6.8% 8.4%
15-19 years 39.4% 39.7% 39.1%
20-29 years 48.6% 46.8% 43.5%
30-39 Years 3.5% 3.6% 3.4%
40+ years 1.0% 1.0% 1.0%
Unknown 0.9% 2.1% 4.8%

Callers by Marital Status
Never Married 93.1% 91.6% 89.3%
Married 5.4% 5.4% 5.1%
Widowed 0.1% 0.1% 0.1%
Divorced 0.1% 0.1% 0.2%
Separated 0.1%

0.1%

0.1%
Unknown 1.2% 2.6% 5.2%




Callers by HIV Status
Negative 51.9% 49.4% 44.3%
Positive 5.8% 5.7% 5.4%
Not tested 32.2% 31.8% 30.9%
Unknown 10.2% 13.1% 19.4%

Callers by Call Type
Information 87.3% 85.4% 82.8%
Counseling 6.2% 5.8% 4.8%
Referal 0.8% 1.1% 1.0%
Others (aborted, prank, others) 5.7% 7.7% 11.4%

Calls by Phone Type
Landline 0.6% 0.5% 0.4%
Mobile 98.7% 98.2% 97.1%
Unknown 0.7% 1.3% 2.5%
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dagu_promo_bottom Dagu Addis, an entertaining radio program that portrays the challenges young people face in practicing healthy behaviors.
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