National AIDS Resource Center

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Monthly Call Volume

Month Received Answered
September 2012 150,831 108,858
August 2012 146,996 131,764
July 2012 127,767 125,444
June 2012 107,195 104,906
May 2012 954,649 87,619
April 2012 3,042,856 104,858
March 2012 240,173 126,192
February 2012 257,175 124,218
January 2012 245,452 118,125
December 2011 270,869 128,058
November 2011 245,647 119,376
October 2011 298,783 131,710
September 2011 303,703 128,708
August 2011 345,353 138,124
July 2011
 289,623 123,913
June 2011 299,099 123,620
May 2011 296,202 118,569
April 2011 289,574 117,019
March 2011 285,157 120,530
February 2011 280,521 113,608
January 2011 311,842 124,118
December 2010 310,644 119,604
November 2010 275,974 111,491
October 2010 327,328 130,735
September 2010 270,854 110,514
August 2010 327,291 124,906
July 2010 285,345 113, 629
June 2010 312,827 91,193
May 2010 351,587 92,286
April 2010 336,119 95,330
March 2010 333,235 100,475
February 2010 239,891 79,872
January 2010 296,048 89,942
December 2009 272,839 88,052
November 2009 282,950 81,592
October 2009 233,989 81,216
September 2009 253,947 83,972
August 2009 253,501 83,637
July 2009 269,529 91,181
June 2009 260,303 82,996
May 2009 216,957 79,834
April 2009 221,171 79,791
March 2009 263,241 88,025
February 2009 233,257 86,940
January 2009 222,397 97,822
December 2008 252,958 110,214
November 2008 235,874 86,319
October 2008 318,977 111,590
September 2008 217,720 109,523
August 2008 132,445 121,971
July 2008 216,498 103,094
June 2008 263,764 58,767
May 2008 223,718 72,410
April 2008 142,655 107,185
March 2008 147,450 68,127
February 2008 157,738 72,222
January 2008 216,034 89,348
December 2007 192,944 89,493
November 2007 190,109 87,066
October 2007 227,060 108,327
September-07 212,288 98,961
August-2007 182,541 105,544
July-2007 164,810 109,421
June-2007 173,136 86,314
May-2007 189,771 84,940
April-2007 142,816 58,039
March-2007 131,035 87,138
February-2007 138,678 63,922
January-2007 142,649 65,738
December-2006 166,039 64,275
November-06 156,285 64,275
October-2006 156,323 66,789
September-2006 221,207 84,860
August-2006 173,196 98,560
July-2006 222,017 105,087
June-2006 85,737 72,842
May-2006 78,148 67,844
April-2006 84,697 62,086
March-2006 96,429 71,279
February-2006 59,849 45,601
January-2006 55,065 42,110
December-2005 63,655 49,247
November-2005 60,829 45,448
October-2005 68,917 54,505
September-2005 56,186 48,497
August-2005 36,406 30,525
July-2005 44,339 33,548
June-2005 33,388 26,842
May-2005 57,926 48,755
April-2005 42,712 34,322
March-05 59,412 48,050
February-2005 43,165 35,724
January-2005 47,032 38,806
December-2004 24,477 18,792
November-2004 65 65
October-2004 44 44
September-2004 39 39
Note:
Received: Number of all incoming calls.
Answered: Number of calls picked up and answered by counselors.
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