Authors:
Michelle Heerey, Alice Payne Merritt, & Adrienne J. Kols
Published by:
Johns Hopkins University Bloomberg School of Public Health Center for Communication Programs (Population Communication Services)
Date of publication:
February 2003
ARC Catalog Number:
Description:
This document of best practices from seven countries/regions - Peru, Indonesia, Nepal, the Philippines, Brazil, West Africa, and Egypt - addresses ways to improve quality of care in developing countries. Using case studies, the report helps program managers build partnerships among communities and providers, enable providers to empower clients, harness the power of mass media, create marketable brands, and certify and recognize quality.